help center

How we can help you?
Help Center2024-02-08T14:41:44+09:00

frequently asked questions

How to start working and buy a car with you?2024-02-07T22:30:01+09:00

It is effortless: contact our support team, who will take care of you. They will explain all the steps and ask you to sign a contract and make a deposit. Quite simple, isn’t it?

How do you search for your car?2024-02-07T22:44:25+09:00

There are two ways to search for a car. You can search for a car at auction listings yourself on our website (after registration). Or our manager can do it for you, according to your parameters. Based on car model and make, year of manufacture, mileage, colour, equipment, engine capacity, etc.

How much deposit is required to get started?2024-02-07T22:47:41+09:00

The need for a deposit is there because we require confirmation of your willingness to cooperate and commitment. The amount varies depending on the car’s value, ranging from 50,000 yen.

How are bids made?2024-02-07T22:52:51+09:00

Our professional manager does it for you or you do it yourself via your workspace on our website.

the moment you find a car you are interested in at an auction, simply inform your sales manager about it. Our goal is to make the process as convenient as possible for our clients, so your manager will handle all the necessary tasks. That will include placing bids, coordinating with you to raise bids, and monitoring the auction. You can sit back relax, and wait for the results. If the car is not purchased we will continue to search for the right car for you.

How to buy and pay for a particular item on Yahoo?2024-02-07T22:57:44+09:00

When you have chosen a lot on Yahoo Auction, you just need to let Us know. Our team will check it and give you a prepayment estimate. The prepayment amount should cover the cost of the lot in Japan, including shipping. The payment is made via wire transfer.

What is the commission for buying goods from Yahoo auction?2024-02-07T23:03:30+09:00

The commission for purchasing items on Yahoo Auctions is 10% of the final price. In case of an Auction, you can ask Us to preview an item’s description to get an approximate price for you. All the prices are based on previous sales of similar items and may vary.

How are bids made?2024-02-07T22:52:51+09:00

Our professional manager does it for you or you do it yourself via your workspace on our website.

the moment you find a car you are interested in at an auction, simply inform your sales manager about it. Our goal is to make the process as convenient as possible for our clients, so your manager will handle all the necessary tasks. That will include placing bids, coordinating with you to raise bids, and monitoring the auction. You can sit back relax, and wait for the results. If the car is not purchased we will continue to search for the right car for you.

In case you can’t find the answer to your question, please feel free to ask it using the form below.

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